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If you’re new to Bridge or running into unexpected behavior, this page answers the questions that come up most often. For step-by-step help with connector problems specifically, see Fix connector connection and auth issues.
Bridge works with Claude (Anthropic), Gemini (Google), and any AI that supports the Model Context Protocol (MCP). To connect your AI client, add Bridge’s MCP endpoint:
For step-by-step setup instructions, see the Connect your AI guide.
API keys and OAuth tokens are stored encrypted on Bridge’s servers so you don’t have to re-enter them every session. Your conversation history is stored in your browser’s localStorage and is not persisted server-side beyond what’s needed to execute your command.
Clearing your browser’s localStorage will erase your local conversation history. This does not affect your connected tools or account settings.
The number of connectors you can connect depends on your plan:To connect more than 3 tools, upgrade from your account settings.
A tool call is each discrete action Bridge takes on a connected tool. Every interaction with a tool counts as one call — for example:
  • Creating a task in ClickUp = 1 tool call
  • Searching your Gmail inbox = 1 tool call
  • Reading a connector’s data = 1 tool call
A single plain-English command may trigger multiple tool calls if it requires several steps to complete. You can watch each step in the progress panel inside the Command Center.
Yes. Add Bridge as an MCP server in your AI client using this URL:
Once added, you can issue commands to your connected tools directly from Claude or Gemini without opening the Bridge web app. See the Connect your AI guide for client-specific instructions.
You can upload the following file types directly onto the chat input area:Documents: PDF, DOCX, XLSX, CSV, JSON, TXT, MDImages: PNG, JPGThe maximum file size is 10 MB per file. Bridge reads the file’s contents and can act on them as part of any command.
When your session token expires, Bridge automatically redirects you to the login page. Sign in again to continue.Your conversation history is stored in your browser’s localStorage, so it will still be there when you return. Nothing is lost.
1

Open your profile

Go to your Profile page from the top-right menu.
2

Open the billing portal

Click Manage Subscription to open the Stripe billing portal.
3

Cancel your plan

Click Cancel plan and follow the prompts. Your access continues until the end of your current billing period.
Missions are saved multi-step workflows. After you run a complex command successfully, Bridge may prompt you to save it as a Mission. The next time you need to do the same thing, you can trigger it with one click instead of retyping the full request.See the Missions guide to learn how to create and manage them.
Plays are pre-built instruction sets for common tasks — for example, turning a meeting transcript into a set of tasks, running a client onboarding checklist, or summarizing a daily standup. When you reference a Play in a command, Bridge loads the instructions automatically and executes the workflow.See the Plays Library guide to browse available Plays.
To request account deletion, open an issue on the Bridge GitHub repository and include your account email address. The Bridge team will process your request and confirm when deletion is complete.
Account deletion is permanent and cannot be undone. All connected credentials and account data will be removed.